Privacy Policy

We respect your privacy and are committed to protecting your personal data.

1. Information We Collect

We collect the following types of information:

a. Personal Information
• Name, email address, phone number, profile picture
• Date of birth, gender (optional)
• Travel preferences and interests

b. Travel & Usage Data
• Saved itineraries, bookings, shared trips, reviews, and comments
• Interactions with other users, preferences, and content engagement

c. Device & Technical Information
• IP address, device type, operating system, browser type
• Mobile identifiers, app usage statistics, crash logs

d. Location Data (Mobile App)
• GPS location (with your permission) to provide real-time travel suggestions, nearby content, and location-based features

2. How We Use Your Information

We use your data to:

  • Create and manage your Ezio account
  • Personalize travel content and recommendations
  • Facilitate itinerary creation, collaboration, and sharing
  • Send important updates, trip reminders, and promotional offers
  • Improve app and website performance through analytics
  • Respond to inquiries and offer customer support
  • Comply with legal and regulatory requirements

3. How We Share Information

Your information is only shared with:

  • Service providers: For payment processing, hosting, analytics, customer support
  • Travel partners: To facilitate bookings or offers (only with your consent)
  • Legal authorities: When required to comply with law enforcement or regulatory requests
  • Other users: Only if you voluntarily share your itinerary or interact socially on the platform

Ezio does not sell your personal data.

4. Data Security

We use secure servers, data encryption, and access controls to protect your data. While we take all reasonable precautions, no system is entirely secure. We encourage users to protect their account with strong passwords.

5. Your Rights & Controls

You can:

  • View and update your profile information
  • Delete your account or request data deletion via the app or by emailing us
  • Opt out of marketing emails or notifications
  • Disable location sharing in your device settings

6. Cookies & Tracking (Website)

We use cookies and tracking tools to:

  • Enhance your browsing experience
  • Measure website traffic and engagement
  • Personalize content and ads

You can manage cookies via your browser settings.

7. Children's Privacy

Ezio does not knowingly collect data from children under the age of 13. If we discover such data, we will delete it immediately.

8. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify users via email, in-app messages, or website notices when changes are significant. Please review the policy periodically.

9. Contact Us

For questions, concerns, or data requests, contact us at:

📧 namaste@eziotravels.com
📞 +91 98108 33897
🌐 www.eziotravels.com